Terms and Conditions

Last Update Date: 12 December 2024

Welcome to GulabiZilla! By accessing or using our website www.gulabizilla.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Site. We may update these Terms and Conditions from time to time, and the latest version will be posted here with an updated effective date.

1. General Information

GulabiZilla is a proprietary firm based in Jaipur, Rajasthan, India, selling printed t-shirts to customers across India. These Terms and Conditions apply to all visitors, users, and customers of the Site.

2. Use of the Site

• Eligibility: To use this Site, you must be at least 18 years old or have the consent of a parent or guardian. By using this Site, you represent that you are either of legal age or have the consent of a parent or guardian.

• Account Creation: Some features of the Site, such as purchasing products, may require you to create an account. You agree to provide accurate, current, and complete information when creating an account and to maintain the confidentiality of your account credentials.

• Prohibited Activities: You agree not to engage in any activity that could harm, disable, or interfere with the operation of the Site. This includes, but is not limited to, using any data mining, robots, or similar data gathering and extraction tools.

3. Products and Pricing

• Product Descriptions: We make every effort to accurately describe and display the products on our Site. However, we cannot guarantee that your device's display of colors or other product details will be accurate.

• Pricing: All prices are listed in Indian Rupees (INR) and are subject to change at any time. Prices do not include applicable taxes and shipping fees, which will be added during the checkout process.

• Availability: We try to ensure the availability of our products, but there may be instances where items are out of stock or unavailable. We reserve the right to limit quantities or discontinue the sale of any product without notice.

4. Orders and Payments

• Order Acceptance: Once an order is placed, you will receive an order confirmation. However, your order is not considered accepted until it is processed and shipped. We reserve the right to cancel or reject any order for various reasons, including but not limited to product unavailability or incorrect pricing.

• Payment Methods: We accept payments through various online payment gateways, such as credit/debit cards, UPI, and other methods available on our Site. By providing payment information, you agree to pay the full amount for your order.

5. Shipping and Delivery

• Shipping: We offer shipping across India. Shipping fees are calculated during the checkout process based on the delivery location and the weight of your order.

• Delivery Times: While we strive to deliver your products in a timely manner, delivery times may vary based on your location and other factors. Please refer to the shipping section on our Site for estimated delivery times.

• Shipping Delays: We are not responsible for delays caused by third-party shipping providers, natural disasters, or other factors beyond our control.

6. Returns and Exchanges

• Return Policy: We accept returns and exchanges within a specified period (typically 7-14 days) from the date of delivery. The product must be unused, unwashed, and in its original condition. Please refer to our Return and Exchange Policy for more details.

• Non-returnable Items: Customized or personalized items, or items marked as non-returnable, cannot be returned or exchanged.

7. Intellectual Property

All content on the Site, including but not limited to logos, images, product descriptions, text, and design, is the property of GulabiZilla and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission from GulabiZilla.

8. Limitation of Liability

To the fullest extent permitted by law, GulabiZilla will not be liable for any damages, losses, or expenses arising out of your use or inability to use the Site or its products, even if we have been advised of the possibility of such damages. This includes but is not limited to direct, indirect, incidental, or consequential damages.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our Privacy Policy.

10. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by the laws of India.

• Dispute Resolution: Any disputes or claims arising from these Terms and Conditions or your use of the Site will be resolved through binding arbitration in Jaipur, Rajasthan, India, under the rules of the Arbitration and Conciliation Act, 1996.

11. Changes to These Terms

We may update these Terms and Conditions at any time, and the changes will be reflected on this page. The updated version will be effective as of the posted date. By continuing to use the Site after changes are posted, you agree to be bound by the updated terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@gulabizilla.com
Phone: +91 95-87-87-92-87
Address: GulabiZilla, 575-76, Ganesh Nagar, Niwaru Road, Jhotwara, Jaipur, Rajasthan, India